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Senior SAP Basis Consultant

ABOUT US

Do you want to be part of a team that works for the best digital transformation projects in Quebec, with people who are passionate about innovation?

 TeamWork Canada offers you endless opportunities. We are a local company with global reach, powered by the Swiss TeamWork Corporate Group and 20 years of uninterrupted growth. 

Our business in a few words, accompanying our clients in their digital transformation at the heart of digital issues through our five areas of expertise: Strategic Business Consulting, SAP Business Solutions, Customer Experience, Business Intelligence and Data Analysis as well as the Design and Deployment of Technology Platforms. 

At TeamWork, our commitment is your quality of life at work; the Great Place to Work certification was obtained in 2021 and validates all the measures that put people at the center of our concerns. 

JOB DESCRIPTION :

To support our development in Quebec, we are looking for a Senior SAP Basis Consultant. 

In this role, you will be an essential link in our SAP product lifecycle team, between the infrastructure and the business. Under the supervision of the Basis team manager, your missions will be varied such as daily support to operations, mini projects, major projects or customer missions. You will be required to manage a multitude of customers and collaborate with TeamWork competence centers around the world in an operational context in Follow the Sun.

YOUR DUTIES AND RESPONSIBILITIES :

  • Installation, configuration and upgrades of SAP systems and their databases according to customer needs

  • Consulting services to customers

  • Administration and daily maintenance of SAP systems

  • Analysis of customer needs

  • Customer support

  • Transfer of skills and training to more junior resources

  • Provide SAP Basis support in an SAP environment for systems such as SAP ECC/S4/Hana, SAP CRM, SAP SCM, SAP GTS, SAP PI, SAP EP, SAP GRC, SAP MDM

  • Manage Level 2 & 3 incidents, changes, issues

  • Keep the various components up to date: Database, kernels, Stack and SAP version (…)

  • Take charge of system refresh operations

  • Management of the High Availability of systems.  (cloud, DRP, Hana HA)

  • Expertise in Solution Manager, ChaRM,

  • Database: SAP HANA / Oracle /MS SQL / Max DB / Sybase ASE

  • Knowledge of tools developed by TeamWork (Itop / ITSM Cockpit)

  • Maintain technical documentation and transfer knowledge within the Basis team

YOUR QUALIFICATIONS AND SKILLS :

  • College degree in information systems or computer related program.

  • General computer background: Linux, Unix Windows, networking, database, internet.

  • Strong analytical and problem solving skills

  • Team player with the ability to learn and act independently

  • Good communication skills

  • Knowledge of customer service in an IT company

  • Desire to work in an international, multicultural and global team.

WHAT WE OFFER :

  • A family-like corporate culture in a flat structure within an international company (19 offices across the globe)
  • Various social activities, including team trips
  • Training to keep up to date with the different technologies on the market
  • Possibility of obtaining certifications
  • Complete group insurance including employee assistance program, telemedicine
  • Group RRSP with generous employer participation
  • Bonus program
  • Advantageous vacation, sick days and personal days
  • Flexible hours and telecommuting

Does this position describe your ambitions and skills? Send us your resume and letter of intent to recrutement_twca@www.teamwork.net

TeamWork is committed to fostering an environment that promotes equity, diversity and inclusion.

The masculine gender is used for ease of reading and refers to both men and women.

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