By Carole Vanderdonckt le 13.06.2019 – Articles–
The global alliance brings a fresh approach to answering the age-old need for uninterrupted access to trusted IT expertise and solutions critical for effective local operations.
TORONTO — December 5, 2018 —Centreon System Software LTD, a trusted provider of enterprise monitoring solutions for converging and hybrid IT infrastructures, and TeamWork Management Inc., a major player in consulting and technology, announced today the expansion of their partnership to North America to provide a cohesive approach to serving common customer needs more effectively and efficiently.
“The Centreon-Teamwork partnership has proven its value in Europe. TeamWork, a long-time Centreon EMS user became a Centreon-certified partner over a year ago, as it integrated the solution for the monitoring and support of their SAP business solutions clients,” commented Romain Le Merlus, Co-Founder and CEO of Centreon North America. To date, Teamwork boasts 12 certified Centreon EMS consultants, serving both internal and external customers.
TeamWork is a global strategic partner for enterprise digital transformations, offering a full continuum of services, from consulting to SAP business solutions, to data analytics and technology platforms. With over 650 employees and offices in Canada, in both east and west coasts of the USA, Asia and Europe, the company is committed to providing 24/7 technical and functional outsourcing support services and a proximity experience to clients.
“Our partnership with Centreon reinforces our value proposition in the North American infrastructure sector. This partnership, already proven in Europe, allows us to complete our portfolio of innovative solutions for our customers who will seek to simplify and better integrate the management of their information system. Through this collaboration, our SAP business solutions clients get real-time visibility to monitor the infrastructure that backs SAP performance for front-end users,” explained Philippe Huguet, CEO, USA and VP Sales North America at TeamWork.
Just three months ago, Centreon expanded its operations into North America with on-the-ground technical expertise and customer support for enterprise digital strategies. The company also announced its channel partner strategy. “Businesses expect their vendors to be as integrated as they want to be internally, both from a human and system perspective. So we are pleased to mark this partnership milestone with TeamWork to better serve our customers on this side of the Atlantic,” added Romain Le Merlus, Co-Founder and CEO of Centreon North America. Centreon recently launched a new version of Centreon EMS, its flagship solution that allows for more agile, decentralized monitoring capabilities, taking collaboration to a whole new level for consulting partners and their clients.
Centreon is a trusted software provider for enterprise IT monitoring of converging and hybrid infrastructure across a wide range of public and private sectors. Centreon’s flagship solution delivers unified views and streamlined, interoperable monitoring for business-aware IT operations management, eliminating costly downtime and boosting performance analysis. Centreon partners with resellers, enterprise system integrators and SMB service providers, offering on-the-ground technical support and training certification. Founded in 2005, Centreon is a growing reference with head offices in Paris, France, and Toronto, Canada. For more information, visit www.centreon.com
TeamWork is an independent international group, founded in 1999 in Geneva by its CEO Mr. Philippe Rey-Gorrez. A strategic partner in digital transformation, TeamWork is involved in four core businesses: Business Consulting, SAP Business Solutions, Technology Platforms and Data Analytics. Recognized by its clients for its expertise and experience, TeamWork accompanies both major international accounts and SMEs. With more than 600 employees and 14 international locations (Switzerland, France, Vietnam, Singapore, China, India, Canada, the United States), TeamWork stands out with its ability to guarantee 24/7 technical and functional outsourcing support services (in English and French) and geographical proximity to its customers. The competence, the taste for the challenge, the human values and the talent of its teams allow TeamWork to achieve linear growth and strong customer loyalty.